FAQ • AI-Powered Support
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Explore answers about your 4 free hours, onboarding, security, billing, and day-to-day support so you can move forward with the right virtual assistant partner.
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Smart delegation

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FAQ library
Everything you need to feel confident before you delegate
Explore organized answers for getting started, working with your VA, secure delegation, and pricing. If you don’t see your question here, email us at contact@onqueueva.com and we’ll help.
Organized for clarity
This page keeps the premium FAQ experience while grouping answers into practical categories so visitors can learn how delegation works before they commit.
Categories
- Getting Started
- Working With Your VA
- Security & Access
- Pricing & Plans
Getting Started
Working With Your VA
Security & Access
Secure Delegation
Four principles for safer handoffs
Least-Privilege Access
Share only the tools, folders, and permissions needed for the assigned work so access stays aligned with the actual scope.
Secure Credential Sharing
Use password managers or other secure sharing methods when available instead of sending sensitive credentials in unsecured messages.
Clear Approval Levels
Define which tasks can move forward independently and which require client review so execution stays efficient without removing oversight.
Access Review
Review permissions periodically as responsibilities change so access remains current, intentional, and easy to revoke when needed.
These principles support thoughtful delegation, but they do not replace your own internal policies, compliance requirements, or legal review.
