About

---

At ON-QUEUE VA, we provide timely, reliable, and high-quality virtual assistance to businesses of all sizes — including non-profit organizations. Whether you're a startup, a growing company, or a mission-driven team, our goal is to help you get more done by handling the everyday tasks that take up your time.

From admin support and customer service to social media management, lead generation, event coordination, and donor outreach, our skilled Filipino virtual assistants are trained to deliver efficient, personalized service tailored to your needs.

We’re committed to:

• Transparent processes and pricing
• Customized support based on your goals
• Professionalism and clear communication

At ON-QUEUE VA, we don’t just support businesses — we empower people and missions. Let us take care of the details so you can focus on what truly matters: growing your business or advancing your cause.

ON-QUEUE VA was born from a simple but powerful vision — to support entrepreneurs, organizations, and virtual assistants alike by building meaningful partnerships that create impact.

Founded by Paul Bercasio, who began his career as a virtual assistant, ON-QUEUE VA understands the challenges both business owners and VAs face. Paul experienced firsthand how virtual support could change lives — for both clients and the assistants behind the scenes. Driven by that insight, he created ON-QUEUE VA: a people-first VA agency designed to connect skilled Filipino professionals with growing businesses and mission-driven non-profit organizations around the world.

We proudly serve:

• Small to mid-sized businesses
• Startups and solo entrepreneurs
• Faith-based organizations and churches
• Non-profit organizations with a heart for impact
  
  Our team of trained virtual assistants help clients:
  - Save time
  - Get organized
  - Increase productivity
  - Stay focused on what truly matters

Our VAs specialize in:

• Admin support & calendar management
• Donor communication & CRM updates
• Customer service
• Technical Support
• Social media & content creation
• Lead generation & research
• Grant research and event coordination
• SEO
• Sales Funnel
• Cold Calling/Appointment setting
• Bookkeeping and Finances
• Email Marketing
• Graphic Designing
• Website Design
   

At ON-QUEUE VA, we don’t just match talent — we build bridges between opportunity and purpose. We are proudly committed to our mission of creating 500 long-term remote jobs for Filipinos in the next 10 years, uplifting communities while delivering world-class virtual support to clients who care about quality, consistency, and impact.