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  • Home
  • About
    • About Us
    • Meet our Team
    • FAQs
    • Workplace Standards
  • Services
    • Virtual Assistant Service
  • Schedule a Discovery Call
  • Available Positions
  • Apply as a VA
  • Blog

POSITION TYPES

Customer Service Specialist

  • Responding to customer inquiries via phone, email, or chat
  • Resolving customer issues and complaints in a timely manner
  • Providing product or service information and support
  • Processing orders, returns, and exchanges
  • Maintaining accurate customer records and documentation
  • Collaborating with other teams to resolve complex issues
  • Ensuring customer satisfaction and fostering positive relationships
  • Following up with customers to ensure issues are fully resolved

Apply

Cold Caller (Inside Sales Representative)

  • Making outbound calls to prospective clients or property owners
  • Generating and qualifying leads for real estate sales or listings
  • Scheduling appointments for property viewings or consultations
  • Presenting real estate opportunities and services to potential clients
  • Following up with leads to nurture relationships and close deals
  • Updating and maintaining a database of potential clients
  • Answering questions about real estate properties, market conditions, and services
  • Collaborating with real estate agents to transfer qualified leads
  • Meeting daily, weekly, or monthly sales targets and call quotas

Apply

Technical Support Officer

  • Responding to user inquiries and troubleshooting technical issues via phone, email, or chat
  • Diagnosing and resolving hardware, software, and network problems
  • Assisting with the installation, configuration, and maintenance of systems and software
  • Providing step-by-step guidance to users to resolve technical problems
  • Escalating complex issues to higher-level support teams when necessary
  • Maintaining documentation of issues, solutions, and system configurations
  • Monitoring system performance and security alerts, and addressing potential risks
  • Assisting with system upgrades, backups, and recovery processes
  • Providing training or guidance to users on new technologies or system updates
  • Ensuring timely and efficient resolution of technical problems to minimize downtime

Apply

Real Estate Transaction Coordinator

  • Managing Transactions: Overseeing the entire transaction process from contract to closing, ensuring all necessary steps are completed.
  • Communication: Acting as a liaison between buyers, sellers, real estate agents, mortgage brokers, and other parties involved in the transaction.
  • Documentation: Preparing, reviewing, and managing all required documents, including contracts, disclosures, and closing statements.
  • Scheduling: Coordinating appointments for inspections, appraisals, and closing meetings.
  • Monitoring Deadlines: Keeping track of important dates and deadlines, ensuring all parties meet their obligations.
  • Problem-Solving: Addressing any issues that arise during the transaction process and finding solutions to keep the deal on track.
  • Client Support: Providing support and updates to clients throughout the transaction process to ensure they are informed and satisfied.
  • Compliance: Ensuring all transactions comply with local, state, and federal regulations and industry standards.
  • Database Management: Maintaining accurate records of transactions and client information in the company’s database.

Apply

Administrative Assistant

  • Administrative Support: Providing general administrative support to executives or departments, including managing schedules, calendars, and appointments.
  • Communication: Answering phone calls, responding to emails, and handling correspondence with clients, vendors, and other stakeholders.
  • Document Management: Preparing, formatting, and editing documents, reports, and presentations, as well as maintaining filing systems (both digital and physical).
  • Data Entry: Entering and updating information in databases or spreadsheets, ensuring accuracy and completeness.
  • Meeting Coordination: Organizing meetings, including scheduling, preparing agendas, and taking minutes during meetings.
  • Office Management: Assisting in the organization of office supplies, equipment, and facilities, including placing orders and managing inventory.
  • Customer Service: Interacting with clients and visitors, providing information, and addressing inquiries or concerns.
  • Project Support: Assisting with various projects as needed, including research, coordination, and reporting.
  • Confidentiality: Handling sensitive information with discretion and maintaining confidentiality at all times.

Apply

Executive Assistant

  • Calendar Management: Organizing and managing the executive’s calendar, including scheduling appointments, meetings, and travel arrangements.
  • Communication: Acting as a liaison between the executive and internal/external stakeholders, managing phone calls, emails, and correspondence.
  • Document Preparation: Preparing, editing, and formatting reports, presentations, and other documents for meetings and presentations.
  • Meeting Coordination: Organizing meetings, including setting agendas, taking minutes, and following up on action items.
  • Travel Arrangements: Planning and coordinating travel logistics, including flights, accommodations, and transportation.
  • Project Management: Assisting with various projects by conducting research, tracking progress, and preparing status reports.
  • Budget Management: Monitoring budgets and expenses related to the executive’s projects and travel, processing invoices, and preparing expense reports.
  • Confidentiality: Handling sensitive information with discretion and maintaining confidentiality in all matters.
  • Office Management: Overseeing office operations and supporting administrative staff, ensuring the office runs smoothly and efficiently.
  • Strategic Support: Providing insights and recommendations to improve processes and workflows within the executive's team or organization.

Apply
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