POSITION TYPES

Customer Service Specialist

Cold Caller (Inside Sales Representative)

Cold Caller (Inside Sales Representative)

Responding to customer inquiries via phone, email, or chat
Resolving customer issues and complaints in a timely manner
Providing product or service information and support
Processing orders, returns, and exchanges
Maintaining accurate customer records and documentation
Collaborating with other teams to resolve complex issues
Ensuring customer satisfaction and fostering positive relationships
Following up with customers to ensure issues are fully resolved

Cold Caller (Inside Sales Representative)

Cold Caller (Inside Sales Representative)

Cold Caller (Inside Sales Representative)

Making outbound calls to prospective clients or property owners
Generating and qualifying leads for real estate sales or listings
Scheduling appointments for property viewings or consultations
Presenting real estate opportunities and services to potential clients
Following up with leads to nurture relationships and close deals
Updating and maintaining a database of potential clients
Answering questions about real estate properties, market conditions, and services
Collaborating with real estate agents to transfer qualified leads
Meeting daily, weekly, or monthly sales targets and call quotas

Technical Support Officer

Cold Caller (Inside Sales Representative)

Real Estate Transaction Coordinator

Responding to user inquiries and troubleshooting technical issues via phone, email, or chat
Diagnosing and resolving hardware, software, and network problems
Assisting with the installation, configuration, and maintenance of systems and software
Providing step-by-step guidance to users to resolve technical problems
Escalating complex issues to higher-level support teams when necessary
Maintaining documentation of issues, solutions, and system configurations
Monitoring system performance and security alerts, and addressing potential risks
Assisting with system upgrades, backups, and recovery processes
Providing training or guidance to users on new technologies or system updates
Ensuring timely and efficient resolution of technical problems to minimize downtime

Real Estate Transaction Coordinator

Real Estate Transaction Coordinator

Real Estate Transaction Coordinator

Managing Transactions: Overseeing the entire transaction process from contract to closing, ensuring all necessary steps are completed.
Communication: Acting as a liaison between buyers, sellers, real estate agents, mortgage brokers, and other parties involved in the transaction.
Documentation: Preparing, reviewing, and managing all required documents, including contracts, disclosures, and closing statements.
Scheduling: Coordinating appointments for inspections, appraisals, and closing meetings.
Monitoring Deadlines: Keeping track of important dates and deadlines, ensuring all parties meet their obligations.
Problem-Solving: Addressing any issues that arise during the transaction process and finding solutions to keep the deal on track.
Client Support: Providing support and updates to clients throughout the transaction process to ensure they are informed and satisfied.
Compliance: Ensuring all transactions comply with local, state, and federal regulations and industry standards.
Database Management: Maintaining accurate records of transactions and client information in the company’s database.

Administrative Assistant

Real Estate Transaction Coordinator

Administrative Assistant

Administrative Support: Providing general administrative support to executives or departments, including managing schedules, calendars, and appointments.
Communication: Answering phone calls, responding to emails, and handling correspondence with clients, vendors, and other stakeholders.
Document Management: Preparing, formatting, and editing documents, reports, and presentations, as well as maintaining filing systems (both digital and physical).
Data Entry: Entering and updating information in databases or spreadsheets, ensuring accuracy and completeness.
Meeting Coordination: Organizing meetings, including scheduling, preparing agendas, and taking minutes during meetings.
Office Management: Assisting in the organization of office supplies, equipment, and facilities, including placing orders and managing inventory.
Customer Service: Interacting with clients and visitors, providing information, and addressing inquiries or concerns.
Project Support: Assisting with various projects as needed, including research, coordination, and reporting.
Confidentiality: Handling sensitive information with discretion and maintaining confidentiality at all times.

Executive Assistant

Real Estate Transaction Coordinator

Administrative Assistant

Calendar Management: Organizing and managing the executive’s calendar, including scheduling appointments, meetings, and travel arrangements.
Communication: Acting as a liaison between the executive and internal/external stakeholders, managing phone calls, emails, and correspondence.
Document Preparation: Preparing, editing, and formatting reports, presentations, and other documents for meetings and presentations.
Meeting Coordination: Organizing meetings, including setting agendas, taking minutes, and following up on action items.
Travel Arrangements: Planning and coordinating travel logistics, including flights, accommodations, and transportation.
Project Management: Assisting with various projects by conducting research, tracking progress, and preparing status reports.
Budget Management: Monitoring budgets and expenses related to the executive’s projects and travel, processing invoices, and preparing expense reports.
Confidentiality: Handling sensitive information with discretion and maintaining confidentiality in all matters.
Office Management: Overseeing office operations and supporting administrative staff, ensuring the office runs smoothly and efficiently.
Strategic Support: Providing insights and recommendations to improve processes and workflows within the executive's team or organization.